12 gems to find the best and the brightest – and find ways to help them thrive in your company.
1. Hire the best – good doesn’t cut the mustard ! : It’s not fun to fire people, so employers often settle for the first so-so person they hire. However, this practice can lead to weaknesses within a team. Once you realize a member of the team is performing at a mediocre level, call him out, but more importantly, support him to do better. If there’s no improvement, it’s time to find a new rock star for your team.
2. Be a Thought Leader: Top talent is too good to work for middling companies with weak brands. The more you can position yourself as an authority in your industry, the more talent will naturally be attracted to your business.
3. Trust is Crucial: A team member can be highly intelligent and a hard worker, but if you can’t trust that person, it’s time to let him go. If you keep that person on, you’ll have a bigger problem to deal with when disaster strikes. Your daily operations could take a big hit if you retain employees you can’t trust.
Trust = capability + reliability + intimacy over Self
The higher the c r and i – the higher the trust
The higher the S – the lower the trust
4. Forget the Money… at First: Hire a person whose main motivation is to build a team, or someone who has a passion for your business in general. Money is extremely important, but when it’s the main thing on someone’s mind, it can be a distraction. It’s important for your employees to care about the success of your business, and if all they see are dollar signs, their hearts may not be in it.
5. Personal Lives are Important: Recognise that your team members have personal lives. It’s easy to take small steps to celebrate birthdays, weddings, or other significant moments in their lives. Pay for their ongoing education, allow them to balance work with personal. If you see an opportunity to help a team member outside of work, it pays to take it. It helps build loyalty with your employees, and they tend to pay it forward with other team members.
6. Maintain Systematic Processes: Once you’ve achieved success in a certain area, create a process that mimics that success over and over. A great read on this topic is “The Checklist Manifesto.” In it, a hospital created checklists to create a systematic process for maintaining good health in the building, and they decreased infections by 66%. Checklists increase the effectiveness – and success – of a team.
7. Diversity Brings Innovation: There’s a reason diversity is a common topic among employers. To build a great team, you need diverse thinkers. Each person should do a Kolbe profile – to see what they like to do / excel at – pretty cool stuff
8. It’s Okay to Be Friends: In most offices, you’ll spend more time with your coworkers than you do with your family. Being friends and getting along not only increases performance, it also leads to a great work environment. As long as you keep a goal-oriented focus and hold people accountable, you shouldn’t be scared of a team that’s made up of your friends.
9. Play to People’s Strengths: Find out what your employees are great at, but don’t forget about their weaknesses. Each team member should be spending time doing what he or she does best, but you should recognize weaknesses and help your employees improve. Don’t miss out on creating an all-around rock star employee just because he really “kills it” at one thing. (See Kolbe profile)
10. Great Teams Read Together: Leaders are readers, so if you’re going to create leaders within the team, they should consistently read. We’re always sharing articles and books among our team. It keeps us on top of recent trends and helps stimulate strategic thoughts.
11. Invest in Your First Five Hires: The more time you invest in training your first five hires, the less time you have to spend training the ones who join the company later. Make it a point to set aside time with each member to support him or her so everyone is prepared to show that same support to new employees as your company grows.
12. Give Recognition/ celebrate wins : Recognize people when they do something extraordinary. It not only gives people a sense of accomplishment, it inspires others to make efforts to go above and beyond their normal duties as well. Even small efforts should be acknowledged – can make your employees feel appreciated and inspire them to do even more.
It takes time and effort to put together a dream team, but using the above strategies, can help build an amazing team
John Hall is the CEO of Influence & Co., a company that assists individuals and brands in growing their influence through thought leadership and content marketing programs. Influence & Co., one of the leading providers of high quality expert content to the world’s top publications, is the creator of Contributor Weekly. Connect with John on Twitter or Google+.